Frequently Asked Questions

When will I receive my order?

Please allow 1-3 business days for your order to be processed. We ship via Priority Mail with USPS which takes 2-5 business days. We do not offer express shipping at this time.

For custom wigs, please allow 10-15 days for your unit to be shipped.

When size wig should I order?
Please see the chart below to determine your size

Size Chart

What's the difference between virgin hair and raw unprocessed hair?

Unprocessed hair has not been chemically altered. The hair is sourced directly from a donor and is sent to our manufacturers to be cleaned and sewn onto wefts.

Virgin hair has been steamed to achieve certain curl patterns (ie body wave and deep wave). Virgin hair is generally easier to maintain than raw hair because it has been trained to keep it's curl pattern.

How many bundles do I need?

For bundles over 18 inches, we suggest 3+ bundles. If you order bundles under 18 inches or desire a bob style, 2 bundles will be sufficient.

Can the hair be colored?

Our hair is 100% human hair and can be colored to your preference. Please be mindful that hair that has been colored requires extra care. You should treat your BEnvied hair extensions like the hair that grows from your scalp. Over processing your hair extensions can damage them, just like over processing your natural hair can cause irreversible damage.

How do I take care of my hair extensions?

To prolong the life of your bEnvied hair extensions, you should deep condition your hair on a regular basis. Try to avoid hair products that have sulfates and/or alcohol in them as they can dry out your hair extensions.